Insights for Better Business and AI Operations
Practical, no-fluff advice on running outsourced operations well, from choosing a vendor to keeping humans in charge of AI. Written by people who have run, bought and audited outsourced operations.
Latest articles and guides
Trust and Safety · 3 min read
What seven years of vendor audits taught me
Five questions to ask any outsourcing partner, from someone who audited dozens.
Read articleOutsourcing · 3 min readVietnam or the Philippines for outsourcing?
An honest comparison of cost, talent, languages and time zones.
Read articleBuyer guide · 3 min readThe outsourcing partner checklist
A free checklist of 19 questions to ask any outsourcing partner, and the proof to ask for.
Read article