SenBPO at a Glance
Everything you need to share SenBPO with your team, on one page. Want the full PDF profile? Ask us and we will email it.
The short version
- 2024
- Founded in Hanoi, Vietnam
- 4
- Service pillars
- 5
- Focus industries
- 12 yrs
- Founder experience in Trust and Safety
Our four pillars
BPO Solutions
Back-office, data processing and repeat business tasks, done right and on time.
Learn moreCX & Trust and Safety
Customer support, content moderation and platform safety.
Learn moreAI Operations
Data labeling, human review and quality checks for AI.
Learn moreAI Governance & Assurance
Daily checks, monitoring and proof that your AI rules are followed.
Learn moreWho we are
SenBPO in a few questions
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What does SenBPO do?
SenBPO runs operations work for other companies from Hanoi, Vietnam: BPO and back-office work, customer support, content moderation and Trust and Safety, and human work for AI such as data labeling, human review and AI quality checks.
Where is SenBPO based?
Our team works from our office in Hanoi, Vietnam (UTC+7). We serve clients worldwide and plan working hours around your time zone.
Who leads SenBPO?
SenBPO is founded and led by Phoebe Dinh, who spent years leading Trust and Safety operations and managing outsourcing vendors before starting SenBPO.
How do engagements usually start?
With a free discovery call, then a small pilot on real work. You see the quality numbers before deciding to scale.
How can I get the full PDF profile?
Request it through our contact form and we will email you the latest version.
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